Frequently Asked Questions
What types of training do you offer?
We offer both on-demand training and live virtual training across a range of ISO standards and industry-specific compliance topics. Our courses are designed to meet the needs of individuals and organizations at different skill levels.
What is the difference between on-demand and virtual training?
On-demand training is self-paced and available anytime, anywhere. You can access the content immediately after enrollment.
Virtual training is conducted live by our expert instructors via an online platform, allowing for real-time interaction, discussions, and Q&A.
Who are your courses suitable for?
We currently offer training for all types of ISO training, with more courses being added regularly.
What ISO standards do you provide training for?
Think about:
- Your industry
-
Your customers' needs
-
Your business size and goals, talking to an ISO expert can also help you decide.
How do I enroll in a course?
You can enroll directly via our website. Visit the course page, select your preferred course (on-demand or virtual), and proceed to checkout.
Will I receive a confirmation after enrolling?
Yes, you will receive an email confirmation with your course access details and additional instructions.
How long will I have access to an on-demand course?
You’ll have 90 days access from the date of enrollment, unless otherwise specified.
What are the system requirements for accessing the training?
You’ll need a stable internet connection and a modern browser (Chrome, Firefox, Safari). For virtual training, a webcam and microphone are recommended for interactive sessions.
How is virtual training conducted?
Our virtual training is delivered live through Microsoft Teams or Zoom. You’ll receive a joining link and agenda prior to the session.
What if I miss a virtual training session?
If you miss a session, please contact us. We may be able to offer a recording (where available) or help you reschedule at no additional cost.
Is there a limit to the number of participants in virtual sessions?
Yes, to maintain quality and interaction, virtual classes are usually capped between 15–25 participants depending on the course.
Do I receive a certificate after completing the training?
Yes. A digital Certificate of Completion will be issued upon successful completion of the course. For auditor-level or lead auditor training, certificates are aligned with international standards.
Are your courses accredited or recognized internationally?
We follow globally recognized best practices. Some courses may include certifications from third-party accreditation bodies—this will be mentioned in the course details.
Is there an assessment at the end of the course?
Most courses include a final assessment or knowledge check. Certain advanced or auditor-level programs may require a passing score to receive certification.Customization & Corporate Training
Do you offer corporate or group training packages?
Yes. We offer tailored training solutions for organizations, including group discounts and customized course content aligned to your industry needs.
Can you create custom courses for our organization?
Absolutely. We specialize in creating customized learning experiences—both for compliance and capability-building—based on your internal policies and industry requirements.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, and bank transfers. Corporate billing options are also available.
Yes, our refund policy is available on our website. Typically, full refunds are available for cancellations made at least 48 hours before the virtual session or within 7 days of on-demand course purchase (if not accessed).
I have technical issues accessing my course. What should I do?
Please contact our support team at [support@yourcompany.com] or use the chat widget on our website. We’re available Monday–Friday, 9 AM to 6 PM IST.
How do your courses compare to other providers?
Our training is designed by industry experts with practical experience and includes real-world case studies, interactive modules, and up-to-date content aligned with the latest ISO and global compliance requirements.
Do you offer pathways for professional growth in ISO training?
Yes. We offer progressive learning paths—from awareness to internal auditor to lead auditor levels. This enables individuals to build their expertise systematically.
How often is your training content updated?
Our content is reviewed and updated regularly or as soon as any changes in relevant standards, regulations, or industry practices occur.
Can I preview a course before purchasing?
Yes, we offer free previews or sample lessons for select courses so you can assess the quality before purchasing.
